I ordered this keyboard and mouse and the keys were foreign/incorrect for about 6 of them. Anyone else have this situation?

The picture on the outside of the box I received reflected a US keyboard, but inside the box, I found a European keyboard. I ordered 6 and needed to return them all. They were not compatible with my users fingers. The US keyboard has a wide "SHIFT" keys on both ends of the keyboard. The keyboards I received have narrow left-shift keys and various other punctuation keys in the wrong locations. The one clue is that there is no English on the outside of the box even though the photograph is of a US keyboard.

What type of batteries does it take? It says 4 nonstandard batteries. What are nonstandard batteries!!!

I know this is an old question but Amazon ships globally. Maybe the people with issues live in a country with different disposable battery standards? In Canada, the US, Mexico, and most of Europe these take standard sized batteries -- 2 AAAs for the keyboard and one AA for the mouse. I can't speak to the Warsaw Pact countries, Cuba, Africa or South American battery standards, I know the Warsaw Pact countries pretty much made up their own alternative standards for everything so I wouldn't attempt to use one of these there without further research there without buying a large box of AAA and AA batteries from here to use with it. I have the keyboard without the mouse, it definitely takes two AAA batteries of which are so standard that I probably have 50 or so new, in the package AAAs in my battery box at any one time.

No, it does not have a Caps Lock indicator light. I just purchased April 2023.

Can this be used with windows 10?

Yes, I am using it with Windows 10 and have not had any problems with it.

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🚀 Elevate your workspace with wireless freedom and rock-solid security!

FREEDOM TO ROAM - Reliable 2.4GHz wireless connection with up to 15 feet range means no more desk-bound work.
TRAVEL READY DESIGN - Snap-in walkie talkie stores neatly under the mouse—your perfect on-the-go companion.
UNBREAKABLE SECURITY - AES 128-bit encryption keeps your data locked tight, perfect for the privacy-conscious pro.
INSTANT MEDIA CONTROL - Dedicated media keys let you manage music and videos without breaking your workflow.
PRECISION AT YOUR FINGERTIPS - 1000dpi optical sensor delivers smooth, responsive cursor control for flawless productivity.

The Wireless Desktop 850 AES USB by Microsoft combines advanced AES 128-bit encryption with a reliable 2.4GHz wireless connection offering up to 15 feet of freedom. Featuring an ambidextrous design, 1000dpi optical precision, and convenient media keys, it’s engineered for professionals who demand security, mobility, and seamless control in one sleek package.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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Brand	マイクロソフト
Manufacturer	Microsoft
Product Dimensions	4.5 x 16.71 x 53.9 cm; 816.47 g
Batteries	3 AAA batteries required. (included)
Item model number	PY9-00001
Is Discontinued By Manufacturer	No
Color	Black
Item dimensions W x H	45 x 167 x 539 mm
Wireless Type	2.4 GHz Radio Frequency
Power Source	Battery Powered
Operating System	Windows
Are Batteries Included	Yes
Lithium Battery Packaging	Batteries packed with equipment
Item Weight	816 g

Wireless Desktop 850 AES USB

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