BIGGERFIVEVigor Kids Fitness Tracker for Girls & Boys Ages 5-15, Kids Watch with IP68 Waterproof, Pedometer, Activity Tracker with Heart Rate & Sleep Monitor, Calorie & Step Counter Watch

We purchased a couple of these for my kids last month after having heard them talk about their friends' fitness trackers, though we definitely didn't want to spend Fitbit-level prices if they ended up wearing them for a week and then magically getting bored with them and forgetting to put them on after that.When I found the BIGGERFIVE Vigor, it really seemed to fit the bill for what we wanted - visually fun for the kids, step counter, heart rate monitor, etc. - and at an absolutely perfect price point. It's worked fantastically at motivating both kids to stay active, even going out for walks in the morning to get a jump on their step count for the day.The mobile app isn't anything flashy, but honestly, it really doesn't need to be and it gives all the info my kids want to see - battery life, daily step count history, etc.Charging is so easy with these trackers that both my kids have no problem with it and have never suffered from an unexpectedly dead battery. Just gets removed from the band (which, admittedly, takes a bit of work to do at first, but gets easier over time and with more practice) and one end of the tracker has a USB plug that can be plugged into any USB port for charging - my kids use the USB port on the backs of their alarm clocks. I can't speak to the battery life because my kids have been so good at keeping them charged up, but IIRC, my son's had gotten down to maybe 20% at one point after 5-6 days of no charge, so that should give you some idea as to the battery life - you should be able to get close to a week's use on a full charge with normal kid-related activity.Now, my son being the daredevil that he is, had a bit of a spill last week and unfortunately scuffed up the display and scraped the plastic edges of the tracker pretty good. He was pretty upset because he loves this tracker, so I thought I'd contact support on the off-chance something like this might be covered under warranty (I work in tech support, so I know certain bits of inflicted damage can be hit or miss when it comes to warranty claims), fully expecting to be told that it wasn't covered and I would just bite the bullet and purchase a new tracker for my son.Imagine my surprise when support got back to me very quickly and asked for some photos of the damage to check, order number from Amazon, etc. - I reiterated to them that I would totally understand if it wasn't eligible for a warranty claim - and they got back to me quickly again asking for my shipping address to send a new tracker. This is the kind of customer support I absolutely love and makes me confident that my decision to get these trackers for my kids was the right one.UPDATE 9/11/21:So last week on my daughter's tracker, the display started glitching out - dim with digital distortion. Powercycled it and it came back briefly, then failed out again. Given my previous interaction with customer support for BiggerFive, I had confidence that we'd be able to get it replaced within warranty. Sent them an email describing the issue, troubleshooting steps taken to resolve, images of the faulty display and also a screencap of the original Amazon order. Within the next day, they let me know that they could have a replacement out ASAP, fulfilled by Amazon. Got the replacement within mere days of my original interaction and my daughter is pleased as punch. Great to see customer service that stands behind their product not just once, but twice with us. My kids appreciate it!

UPDATE:Had a faulty watch, would no longer charge. But I reached out to the seller and was almost immediately responded to. They offered up some troubleshooting, which didn’t work in this case. And when we still could not get it working, they promptly offered to send a replacement. No hassle, just really amazing and quick customer service. I would absolutely buy again from this seller knowing that they stand behind their products. Thank you!Original Review:My son LOVED this watch! It has been great, however, after only 4 months of use, it will no longer charge. I’ve tried every troubleshooting option, and cannot find anywhere to contact the seller about this. If the product even lasted a year, on a 6 year old, I’d be happy. But 4 months, for the money paid, I’m pretty disappointed. Just wanted to warn other parents about this problem before you make the purchase for your child! If seller sees this and contacts me to make things right, I’d gladly revise this review - because we really did love it!

A few months ago, my son discovered smart watches and NEEDED one. He really made the case for wanting his own alarm clock, stopwatch and timekeeping device, and we made the point that we did not want him to have access to games or a camera 24/7. This watch seemed to fit all the bills!I like that the watch charges on a USB charger, of which we already have several. It is also is pretty easy to figure out. I do not know how accurate the trackers are, but those are not the reason we bought the watch. As far as being a cool-looking timekeeper that can also function as a timer, we have been satisfied.One thing I wish I would have known is how hard it is to remove the one side of the watch band in order to access the chargeable part of the watch. It is difficult to pull of without risking damage to the tiny usb charger. In fact, within a day of my son getting the watch, it was already broken, despite his attempts to be careful. We filed to return it and were pleasantly surprised that the company reached out to us personally to replace the watch. I was impressed with their customer service, and we really do like the product as well. Just have to wiggle that one watch band side very carefully when you need to remove it. The plus side is that it surely won't just fall off during activity!