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Q: Do i need to know my cats microchip number for this to work? I don't know where the microchip paperwork is. How would i find that number?

You do not need to know the number. You do not enter the number manually. During setup you just have to get your cat close enough for the door to read the number, and then it will be stored. However if you would like to know the microchip number for your records, you can take your cat to your vet (or any vet, really) and ask them to scan her chip and write down the number for you (I'm a vet tech--we do this all the time). Hope that helps. If you have any more questions I'm glad to help. I love this cat door and so does my cat!!

Q: Can anyone tell me what the dimensions of the actual flap are?

The overall dimensions are 8 1/2" high and 8 1/2" wide; the flap is 5" tall and 5 1/2" wide.

Q: How close does the cat have to get before the door unlocks? Any problems with it not opening?

I think my SureFlap door would click open when my cat put his head about 2 inches from the door. And no, I never had any problems with it not opening. But mine is in the trash because the raccoons kept going thru it to get to the cat's food and after awhile the cat wouldn't use it any more. Be sure to get the raccoon-proof model, if you buy it! It was a good idea but mine turned out to be a waste if money.

Q: Has anyone had problems with their cat(s) being to large to fit through hole? And, if so, are there other sizes for this product?

I just received this door and it is significantly smaller than the "Tubby Cat" door we currently have, which has a 10 x 7 flap opening. The SureFlap opening is 4.7 x 5.6 inches (I converted from the millimeter size on the box). One of our cats has to take medication that caused her to get heavy and she would never fit through the SureFlap. I will return this door and order the Pet Door, which is suppose to accommodate large cats and small dogs.

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🐱 Unlock exclusive access for your feline VIP!

EFFORTLESS SETUP - One-button programming makes installation and customization a breeze.
LONG LASTING POWER - Runs on 4 AA batteries with up to 12 months of uninterrupted use and low battery alerts.
MULTI PET FRIENDLY - Learns up to 32 unique microchip IDs for households with multiple cats.
SMART SELECTIVE ACCESS - Only your cat gets in—no strays allowed with RFID microchip recognition.
VERSATILE INSTALLATION - Fits doors, windows, or walls with a sleek 4.75" x 5.63" flap opening.

The SureFlap Cat Flap uses advanced RFID technology to selectively grant entry only to cats with registered microchips, supporting up to 32 IDs. Designed for easy one-button programming and powered by 4 AA batteries lasting up to 12 months, it prevents unwanted animals from entering your home. Its compact 4.75" x 5.63" flap fits doors, windows, or walls, making it a smart, secure, and convenient solution for modern pet owners.

Specifications

Mattress thickness	6E+1 Millimeters
Minimum compatible thickness	3 Millimeters
Frame material	Plastic
Dog Breed Size	Medium
UPC	812472020000 729557055645 740023071105
Global Trade Identification Number	05060180390006
Model Number	Microchip Cat Door- White
Color	White
Product Dimensions	22.7 x 22.2 x 12.5 cm; 453.59 g
Item Weight	454 g

Have a Question? See What Others Asked

Do i need to know my cats microchip number for this to work? I don't know where the microchip paperwork is. How would i find that number?

Can anyone tell me what the dimensions of the actual flap are?

How close does the cat have to get before the door unlocks? Any problems with it not opening?

Has anyone had problems with their cat(s) being to large to fit through hole? And, if so, are there other sizes for this product?

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