The adjustable strap, straws and straw brush are missing from my order. How can I get them?

I thought mine were missing, too, but then I found them inside of the water bottle. The 2 straws, straw cleaner and strap for the carrier were all inside.

Can I get replacement caps for it?

Yes, search Buzio Replacement Accessories! You get a cap, 2 straws, and a straw cleaner for $14.99 plus tax if applicable! I just went ahead and paid the extra $20 and upgraded to the 64 oz! I love Buzio!

Hello, Thanks for your question. Our water bottles is 100% leak proof and we promise a lifetime warranty against the manufacture defects. Please feel free to contact our customer service if any questions, we will do our best to help you, thanks Best Regards, BUZIO Customer Service

Hello, Thank you for your inquiry. The water bottles are designed and registered in USA, and produced by the Chinese factory who also make water bottles for other famous brand such as Hydro. We are assured that all products are produced at the highest level and strictly controlled before the sale and we have promised a lifetime warranty. Should you have any questions, please feel free to contact us, we will be always here and glad to help you. Thanks Best regards, BUZIO customer support

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💧 Stay cool, stay hot, stay ahead with BUZIO’s ultimate hydration jug!

VERSATILE 3 LID SYSTEM - Switch effortlessly between a handle lid, twist spout, and flip-up straw for every adventure and workout.
DURABLE SAFE MATERIALS - Crafted from 18/8 food-grade stainless steel and BPA-free plastics for pure taste and puncture resistance.
BONUS ACCESSORIES WARRANTY - Includes 7 extras plus a lifetime warranty—because your hydration game deserves premium support.
ULTIMATE TEMPERATURE CONTROL - Double-wall vacuum insulation locks in cold for 48 hours and heat for 24 hours—hydrate on your terms.
GENEROUS HALF GALLON CAPACITY - Stay fueled all day with a 64oz capacity that fits your busy, on-the-go lifestyle without constant refills.

The BUZIO 64oz insulated water bottle features double-wall 18/8 stainless steel vacuum insulation that keeps beverages cold for up to 48 hours and hot for 24 hours. It includes three 100% leak-proof lids—a handle lid, twist spout, and flip-up straw—crafted from BPA-free materials for versatile, safe use. With a robust half-gallon capacity and bonus accessories, this durable, stylish bottle is designed for active professionals who demand reliable hydration all day long.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Brand	BUZIO
Color	Indigo Crush
Product Dimensions	5.48 x 5.48 x 24.99 cm; 861.83 g
Capacity	1.81 kg
Material	Stainless Steel
Special Features	3 Lid & Carrying Pouch, Cold 48 Hours, Leakproof, Hot 24 Hours
Item Weight	862 g

BUZIOInsulated Water Bottle 64 oz with Straw Lid (3 Lids), 64oz Stainless Steel Water Bottle Half Gallon Jug Flask, Double Wall Vacuum Sports Thermo Mug, Cold Hot Hydro Metal Canteen, Indigo Black

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