HeatMax 191929 Food Warmer Hot Box, Concession Warmer, Pizza Warmer, Great for Fund Raising, Shelves are 15.75"W x 18.5"D, NOT for PROOFING - Made in USA with Service and Support, for Half Size Pans

We use this everything we set up. It does an amazing job and stays at temp that is set. Easy to clean as well

Our Bridge Club serves lunches at tournaments. We were desperate for a system to keep homemade food warm. This machine is small, light/portable and efficient. HeatMax went out of their way to make us satisfied with our purchase. We are going to love this machine. It works great!

The good: Holds temp great, very lightweight, fairly inexpensive. The bad: The brackets that hold the shelves were riveted on crooked so the shelves aren’t straight. Seems like that should have been something noticed. I didn’t feel like sending it back for just that issue because it doesn’t really hinder much so I just dealt with it. A little disappointed that I paid that much for something but perfect but oh well. It’s a decent holder anyways.

I’ve held brisket, beef ribs, and pork ribs in this thing for 12+ hours no problem. I added a full size hotel pan w/ lid for a larger water pan to mine. Holds set temperature within 10-15 degrees no problem and averages the desired temperature over time w/ the help of a water pan no problem. They include a small water pan if you request it at the time of purchase. The device comes wrapped in a ‘scratch’ protective film/sticker. It takes a little time to remove this after unboxing. It looked like this film was put on to protect it during shipping and then the screws were put on. Just loosen the screws a bit to peel the film off and re-tighten. It’s a great investment overall because now I can make my BBQ a day in advance without the stress of worrying whether everything will finish on time by the time my guests arrive, or simply when my family is ready to eat. I now intentionally cook my BBQ up to 10-15 degrees lower than where I would historically finish it, and then let the food rest and render for a long hold. This prevents over cooking. Meat comes out much more moist and never dried out. I added my own temp probe for added temperature awareness.

Did everything I needed for my cook. Held temp really well. Temp gauge on front is only a reading from top corner and not whole entire inside so be cautious with that. I used a probe in one of my items inside to gauge temp so food for thought. Placed it inside a kitchen on a granite top and the granite top had no problem with registering heat from unit. Only downfall is the shavings inside and some edges were not folded in per design and had sharp edges. Had to vacuum shavings and wipe down inside which the cleaning is necessary anyways. I should have purchased the narrow one inside of the wide double door. The narrow seemed to maybe hold temp evenly with one door as the wide had a small gap but overall held food well

Very sloppy tolerances, have to slam the door shut. Doesn’t feel insulated so lots of heat loss and have to drape towels over it to keep even heat inside. So lazy with the film covering the metal, riveted right through it, rolled corners together, mounted hardware on top of it; it’s impossible to get all of it off. I paid extra because it’s made in the US thinking it would be of a better quality but my God I would be embarrassed to ship this thing. It’s not even package with pride, foam protecting the corners is too thin and mine was damaged.

Keeps the heat and hasn't let me nor my customers down. The product itself does look to have been assembled by someone in a garage; however, it has been a great addition to my food business because it has been reliable, functional, and meets my local food truck inspectors requirements.

I purchased this warmer to hold bbq over night for parties. I should have listened to the other negative reviews. The build quality just isn’t on par with the price that you pay. The warmer is made of extremely thin aluminum. Not very good for holding in heat. The combination of a cheap thermostat, thin aluminum and poor build quality leads to crazy temperature swings within the warmer. I’m not talking about 10 degree swings, more like 40 degree swings. The unit will heat up to 170, then shut down until the temp drops to 135 degrees before the thermostat kicks on again. They also used the wrong hinges on the warmer. The hinges do not allow the doors to close flush to the box. I have a 3/8” gap between the door and the box where it attaches to the hinges. I used a high temp gasket around to door in hopes that it will create a better seal, but there is still a decent gap. They didn’t even drill the thermometer hole correctly, so the thermometer doesn’t sit flat against the box, creating a gap thus allowing more heat to escape. All in all, I can’t recommend this product. Maybe if they dropped the price a couple hundred dollars. I didn’t expect this warmer to be commercial grade, but I at least expected better build quality. With some basic tools and parts off Amazon, someone could easily build this in their garage.