Oneida exists to lead the tabletop industry in innovative, authentic design, working with operators to create unique, unforgettable dining experiences for guests. Fueled by an unmatched legacy and a forward-thinking mentality, Oneida creates world-class, innovative solutions, offering timeless collections and customized products to match any owner or operator’s desired look and feel. Marked by quality, service and dedicated commitment to customers, Oneida offers a dynamic assortment of flatware, dinnerware, glassware, holloware and banquetware. Lifetime Limited No Chip Warranty The Limited Lifetime Edge Chip Warranty applies to the Oneida Artisan dinnerware products for chipping on the dinnerware edge due to material or workmanship under normal use from the date of shipment from Oneida, Ltd. The Company may replace at no charge the dinnerware products that prove to be defective due to improper material or workmanship during normal and expected foodservice use. The following warranty provides assurance that Oneida Ltd. will replace or provide equivalent substitutes on a one-for-one basis at no charge for any pieces returned and then found to be defective. Warranties only apply if the pieces have chipped under normal usage. Oneida reserves the right to determine normal usage conditions. Warranties do not cover breakage.
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