Question 1

Is there an option to disable cloud services? I dont want anything being saved or used from the cloud services offered

Accepted Answer

The camera worked fine and I was pleased with the 12-second option or the availability to use an SD card. Now the company wants to use the cloud and charge a monthly fee. In their messages Wyze writes that I can get the service for $0 but they make the comment it costs them money.  AWW why didn't they make that part of the original agreement. I've tried everything to update the camera and have tried to contact the company but no luck. They respond via email and offer help when I reply they continue to send messages, but never reply to my specific question. The camera is now useless. I'm especially disappointed because I also purchased one of their stick vacuum cleaners which uses a battery. Believe it or not it takes 5 1/2 hours to recharge. I'm finished with Wyze and will warn anyone about the company's products.

Question 2

Can you use a 20 ft  extension cord to run this?

Accepted Answer

Yes. By running an extension cord as far as possible and keeping the USB cable (from usb connector to charger/power supply/inverter) as short as possible the device will have more accurate and stable power available. The other answer given about using a long USB cable instead should not be implemented unless necessary. When running a longer USB cable instead, issues can develop from the voltage drop in the DC cable. There is a reason the world uses HV AC power.

Question 3

What are the specs for the free cloud plan which is included?

Accepted Answer

Hello! Our camera will capture one 12-second alert video every five minutes when motion or sound is detected. Using a microSD card with the ‘record on event’ or 'continuous recording' feature turned on will allow the camera to record the rest of the footage that the cloud video does not capture. We also have Cam Plus, which is an add-on service and upgrades the free 12-second motion recording already included with Wyze Cam. This upgrade will record motion and store the events to the cloud for as long as motion is detected and adds Person Detection. That means no 12-second limit and no cooldown period. The recordings are stored in the cloud for 14 days.

Question 4

Available in black or must i buy additional black skin ?

Accepted Answer

Do a search online for "Wyze V3 camera skins" and you should find a lot of options - they even sell a black, silicone "skin" for it in some places, or other places have a variety of colorful skins.  As one person pointed out, I would paint it though, as it will void your warranty - better to buy a cheap skin for it.  I'm seeing skins that will make it look like a Rubic's Cube, camo, colors, and a lot of other options that will let you personalize it to your decor.

Indoor/Outdoor Usage	Outdoor, Indoor
Compatible Devices	Smartphone
Power Source	Corded Electric
Connectivity Protocol	Wi-Fi
Controller Type	Google Assistant, Amazon Alexa
Mounting Type	Tabletop Mount
Video Capture Resolution	2K
Color	White
Number of Items	1
Included Components	Wyze Cam v3 Pro, USB Cable, Power Adapter, Wall Plate, Mounting Tape, Screws & Expansion Tubes, Quick Start Guide
Number of Channels	2
Wireless Communication Technology	Wi-Fi
Form Factor	Dome
Frame Rate	20 fps - Daytime, 15 fps - nightime
Material	cam
Voltage	110 Volts
Wattage	24 watts
Item dimensions L x W x H	2 x 2 x 2.3 inches
Water Resistance Level	Water Resistant
Batteries Required?	No
Flash Memory Type	Micro SD
Item Weight	4.16 ounces
Low light technology	Night Color
Zoom Type	Digital Zoom
Alert Type	Audio and Motion
Room Type	Office, Kitchen, Living Room, Nursery
Video Capture Format	MJPEG
Specific Uses For Product	Home Security, Pet Camera, Nanny Camera
Unit Count	1.0 Count
Photo Sensor Technology	CMOS
Effective Still Resolution	4 MP
International Protection Rating	IP67
Maximum Webcam Image Resolution	4 MP
Control Method	Voice
Global Trade Identification Number	00810083471334
UPC	810083471334
Manufacturer	Wyze Labs, Inc.
Part Number	WYZEC3P
Item Weight	4.2 ounces
Product Dimensions	2 x 2 x 2.3 inches
Country of Origin	China
Item model number	WYZEC3P
Size	V3
Style	1 Camera Kit-v3 PRO
Item Package Quantity	1
Number Of Pieces	1
Special Features	Built In Light
Batteries Included?	No
Warranty Description	1 Year Manufacturer

About Us

Customer Services

Customer Support

Regional Access

Legal & Policies

Social

Get the App

WYZECam v3 Pro 2K Indoor/Outdoor Wi-Fi Security Camera with Color Night Vision, Edge AI, Integrated Spotlight & Siren, 2-Way Audio, Compatible with Alexa & Google Assistant, White

Details

Description

Specifications

Have a Question? See What Others Asked

Common Questions