Why is there always some water left in the tank that doesn’t get filtered?

This 'rejected water' is essential to RO systems—it carries away concentrated impurities (salts, heavy metals, etc.) blocked by the filter membrane

What’s the difference between Y9A and Y9T?

Y9A adds minerals to create smooth-tasting alkaline water ideal for daily drinking.

Why does the purified water still have TDS (Total Dissolved Solids)? Shouldn’t it be zero?

Non-zero TDS ≠ malfunction：Y9T reduces TDS to near-zero via unique filtration technology; Y9A will boosts TDS (10-30ppm) by remineralization for alkaline water, while and mineral content. (Final TDS depends on feed water quality)

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💧 Elevate your hydration game with near-zero TDS and lightning-fast purity!

ECO CHIC HYDRATION - Ditch plastic bottles and join the sustainable hydration movement with every refill.
USER FRIENDLY SIDE TANK - Effortless water replacement without lifting lids or awkward tank access.
ZERO INSTALLATION HASSLE - Plug & play design fits seamlessly on any countertop or under cabinets with minimal space.
SUPERCHARGED 300 GPD FLOW - Delivers a rapid, continuous supply of fresh water—3x faster than typical filters.
6 STAGE PURIFICATION POWER - Eliminates 99.99% of 1,000+ contaminants including lead, fluoride, and PFOA for crystal-clear water.

The SimPureY9T is a compact, countertop reverse osmosis water filter featuring a 6-stage purification system that removes 99.99% of over 1,000 contaminants. With a high capacity of 300 gallons per day, it offers ultra-fast, near-zero TDS water. Designed for zero installation and easy side-tank refills, it’s perfect for kitchens, apartments, and offices seeking sustainable, premium-quality drinking water.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.