Brand | BYFRI |
Model Number | 52V255651 |
Product Dimensions | 5 x 5 x 5 cm |
T**C
Sold bread knife instead of frozen meat saw cleaver. total deception. Box shows Electric Bread Knife
This is total deception/fraud. Package reads electric bread knife while Amazon display was for Frozen meat saw, cleaver. A knife that can cut frozen meat can cut bread but a bread knife cannot be a meat cleaver. The seller in spite of the deception demands return to China at buyers cost. The mischief here is to frustrate buyers from returning a wrongly described item.The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.Any returns policy that says I have to cover the cost of returning items must only relate to the situation where I change my mind about the item ordered and not where there is a problem with the item.I should not lose out financially as a result of your breach of contract and accordingly all costs of returning the item should be met by you.I also require you to confirm whether you will arrange for [the item] to be collected or will reimburse me for the cost of returning it.
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