McGraw-Hill Education Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformation

Excelente livro, importante para meu MBA e atualizado com as mais novas ferramentas disponíveis para gerenciamento de processos nas empresas e escritórios.

This book went on like a story and told us how to start, where to go and what to do.Although from my perspective it's a very tough concept to be understood easily. But this book gave us the confidence that yes, it can be done.

Great description of the steps to take to initiate a value stream map , With many warnings for teams in terms of do and don't.I was a bit surprised though that it does not cover constraints and bottleneck identification. A value stream map without this type of understand is not very useful.

Útil como ferramenta

I think this is a very good book for those who are doing the transition from manufacturing to office/transactional processes. The author describes the VSM in a clear and structure way, takes you step by step with good keep of detail without overwhelming you with unnecessary information.One of the points I found interesting, it's her approach and preference for narrow VSM's. Many of us are often tempted to to map wider processes and end up with a lot of "if" situations and a VSM too complex to make any ground breaking desicion, resulting in a mediocre VSM and a disappointed team.I did find this book as worth reading and a must read book for any lean practitioner. Good enough for me to buy other books from the same author.