GreenTouch 19 inch Ultra Slim Touch Open Frame Monitor, HDMI/VGA/DVI Interface, 1280 x 1024 Resolution, Industrial Touch Display

This is a nice monitor, worked fine out of the box.... sort of.There are NO buttons on the front of the monitor, ALL the buttons (on/off, brightness, input select) are on the BACK of the monitor. It is of course intended to be built into an enclosure, so the buttons on the BACK of the monitor can't be reached. Once mounted you can't even turn it on or off.BUT the mfg. includes a very nice looking wired remote. A cable attaches the remote and the remote is supposed to have buttons to turn it on/off and control the features.The monitor I received came with the wired remote BUT the buttons don't work. Well the on/off works, but the actually important buttons "A" and "M" don't work at all. They do nothing at all. The same buttons "A" and "M" on the back of the monitor work just fine. But impossible to reach them.The wired remote was well packaged and so I can only assume it is either the wrong one to go with the monitor, or it was shipped broken and nobody tested it. In any event, I'm happy with the monitor itself, but the broken/not working wired remote means it will have to be returned.Tried to contact the seller but Amazon seems to make that impossible. What I would like is to have a replacement wired remote sent. I already tried a spare cable (it is just a normal RJ45 cable) but still no "A" and "M" buttons.I will update this to 5 stars if seller can resolve the issue. The monitor itself is exactly what we were looking for so it would be a waste to have to send it back just due to bad wired remote.UPDATE a few days later...The remote is just five cheap membrane buttons wired to 5 pins and one shared return pin on the 8 pin RJ45 connector. So was able to "fix" the problem by wiring up 5 push buttons to a RJ45 cord, this is 100% better than the super cheap and broken membrane switches provided with monitor. Seller really should ask mfg. to use better buttons...I'm really torn regarding stars.... the monitor itself is quite nice, works 100% on all inputs, can be easily adjusted (after making a remote) and is basically OK.So I'm changing to five stars BUT anyone buying one should verify that their remote works.

Updated december 6th 2023.We rececived the replacement unit today. We connected the display with HDMI and it works as expected. We will update in a few weeks after some more extensive testing. But so far, It runs as expected.GreenTouch customer service did an excellent job to replace the defective unit.Update 25 nov 23: After a few days of troubleshooting discussions and testing, Greentouch is shipping a replacement. So far, their customer service is quite responsive. We will update again when we receive a functionnal unit that we can evaluate properly.========At the moment, we give 1 stars , because delivery was fast, but the display we received is not working.The screen or backlighting does not seem to be connected internally. It is detected by the computers on all the video ports, and the touchscreen is working, but no image.We tested all video ports on two different computers with the same result.We hope Green Touch can fix the problem rapidly. The construction looks ok, but without an image, it is completely useless.We will update this review based on results of GreenTouch response.

size I need

The media could not be loaded.  This is second "GreenTouch" product I have purchased. The first was an infrared touch frame and with both purchases I have recieved outstanding service from Greentouch. I am so impressed with the customer service they provide.This open frame touchscren display is much better than I expected. Not only does it perform flawlessly, it is much more responsive to the touch than expected . I plan to use it for a small self-service kiosk .Connect it to power, use an HDMI cable and a usb touch cable, and voilá it works! There seems to be little to no lag past startup and the multi touch screen works consistently. The color of the display is great too. Overall the quality is just outstanding, I couldn't be more pleased.For now, this screen is perfect for what I need but I plan to buy more in the future!

Received quickly after ordering. Easy to setup and get going. Unfortunately, about 12 or so pixels were bad so I returned it. Will order another to see if it’s of better quality.