Cyber Acoustics CA Essential USB Headset (HS-2000) – Professional Headset for Calls & Music, All-Day Comfort, Integrated Ear Cup Controls, Optimized for UC Platforms

I work from home at a call center with a toddler in the houses. This drowns out my background noise so well! I tested it out on a FaceTime call with my Dad and had my kids bang on my door yelling and he said he couldn’t hear them. I also love that it has a mute button, volume control and they’re comfortable for hours worth of wear. Definitely worth the price.

Good headset for the price. These are not the cheapest available but they’re certainly not close to the most expensive either. Very comfortable, the sound is great and the volume, and power buttons are conveniently located on the left headphone. Including muting the mic by raising the arm. I work 10 hour shifts and have no issues with the battery. In fact, when I charge them after my shift, the charging light goes off after only about 10-15 minutes. My only negative is about the wireless charging, (which I wasn’t aware until reading the instructions). The earpiece became very hot on my charger so I stopped using it. Other than that, great headset!

I’m absolutely thrilled with it! Here’s why...Whether I’m in a coffee shop, or working from home, this headset eliminates all background noise. I get crystal-clear calls with coworkers and friends. It works seamlessly with the programs I use - Zoom and Slack. No compatibility issues whatsoever. It's lightweight design and comfortable all-day.Overall I highly recommend it.

This is about the CA Essential Headset Model HS-2000. This headset is great. Sound quality is very good. Noise cancelling is pretty good. This one thing I was disappointed with is that the mute function on the headset does not sync with the mute function of a Cisco Webex call running on a Windows PC. In other words when you hit mute on your headset, Webex still shows you as unmuted. I'm not sure about other conferencing products, but this is a minor annoyance. I contacted CA tech support and they are aware of it and plan to include that functionality in future headset models.

The headphones are comfortable and the microphone is good quality but if I'm going to pay this much for something then I want it to work as intended. My pair came with one of the ears not functioning at all, know that you're taking that risk when buying these.

Between my work laptop, monitors, and the USB-C dock I have 5 different audio options out of the box. I was having issues where the 3.5mm audio jacks (one on laptop, one on dock) would take turns deciding which would work. Audio dropping in the middle of important meetings just wasn't acceptable.This headset and mic fixed the issue by having it's own device in windows. Audio in Microsoft Teams meetings has been flawless since. I especially enjoy the mic boom muting with rotation. Allows me to multitask and not have to scramble to turn the mic on/off when I get called on.I do find that the headset is a little large on my head. If it's perfectly vertical, it will not rest on the top of my head, I have to angle it back. This feels a bit strange for me, but is not uncomfortable. If you have a small noggin, keep this in mind.

Okay first the good stuff: this headset is reasonably priced, has good sound quality, and is comfortable to wear. The battery life I can't speak to except that it held up just fine for about 11 hours of meetings between charges.The "meh" stuff: noise cancelling. It definitely has noise cancelling, and it's somewhat effective, but not as good as other headsets I've used.The bad: what the noise-cancelling does do pretty well is cancel out your own voice... so you can't hear yourself talking when using it. I find this really annoying, and as a former electrical engineer, I know that feeding a little of the mic signal back into the headphones (either electrically or in software) would cost almost nothing. But to me this aspect takes a lot away from what would otherwise be a nice headset.

This Cyber Acoustics headset is a must have if you work anywhere with annoying background noise (or barking furry friends) and need to actually hear the person on the other end of the call/conversation. The noise cancellation works like a charm to eliminate sounds that might be distracting. As an added bonus, the cushy headphone covers, padded headband, and adjustable mic make it extremely comfortable to wear.