Seller, I have purchased 2 of your products (over $1,200) & want a 3rd one. I've called you 3 times, left 1 message; no one returned my calls. Why??

I have experienced the same issue. Try emailing through your Amazon account. You'll get someone who handles online concerns. They can forward your concerns to the seller.

I tried to return mine and it says no

I year full warranty included with every HealthyLine mat. In case of anything you got a new replacement with free USA shipping.

Why does the remote look different in the product descriptions / demos? Also varies from customer pictures!

We just made new digital upgraded controller by our engineers this year. Video is done early 2020. We only sell product with newest controller now. You can find any instructional video on YouTube and our website for any new mats and controllers

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Description

💼 Elevate your self-care game with gemstone-powered infrared relief!

WEIGHTED WELLNESS - Firm, 7-pound design delivers therapeutic pressure, enhancing circulation and relaxation beyond typical heating pads.
INFRARED HEAT THERAPY - Experience penetrating far infrared warmth that targets chronic pain and stiffness at the source.
PORTABLE PAIN SOLUTION - Flexible, foldable mat with carrying case—perfect for on-the-go relief at home, office, or travel.
SMART SAFETY CONTROL - Advanced LED controller with memory, precise temperature settings, and auto shut-off ensures safe, customized sessions.
GEMSTONE POWERED RELIEF - Harness the healing power of 50 certified jade & tourmaline gems for deep muscle and joint rejuvenation.

The HealthyLine HL Far Infrared Light Electric Heating Pad combines 50 natural jade and tourmaline gemstones with far infrared heat and negative ion technology to deliver deep, lasting pain relief. Weighing 7 pounds, its firm, weighted design enhances therapeutic benefits while the flexible mat folds easily for portability. Equipped with a smart LED controller featuring precise temperature control, timer, and auto shut-off, this FDA-registered USA brand heating pad offers safe, effective relief for chronic muscle and joint discomfort. Eligible for FSA/HSA, it’s a premium wellness tool designed for professionals seeking advanced, on-demand therapy.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.