Product Operations: How successful companies build better products at scale

I got this as a holiday gift to myself to follow up me finishing Escaping the Build Trap, Melissa Perri's other 5 star book on Product Management, over a previous vacation. This book is an easy to digest guide to help organizations augment the power of Product Management vs expecting them to handle all duties not squarely within the realm of other teams at a company - Marketing, Sales, Engineering, etc. Furthermore, the book collects pragmatic advice from individuals who have built and operated Product Ops at various companies vs utopic comments that have minimal chance of seeing daylight - let alone success. As an experienced PM, I've lived through some of the issues the book highlights and I can definitely see how Melissa's and Denisse's advice could've worked for me and can work in my current and future endeavors. I recommend this book to any product manager or leader seeking to augment the impact their teams can have on a company.My only suggestion for a future version or perhaps as a blog post/podcast follow up would be a deeper dive into backgrounds and schools of experience for individuals seeking to shift into this vertical. Since Product Ops is fairly new, a solid addition to the ground-level advice on the book would have been a lengthier discussion on who to seek to fill Product Ops leadership roles.

This book serves as an essential roadmap for any organization aiming to achieve operational excellence. It brilliantly encapsulates the significance of data-driven decisions, process governance, and the often overlooked yet crucial element of cross-business unit communications. If you're keen on scaling efficiently while maintaining a tight operational fabric, this read is a must. Highly recommend!

This was already a long-awaited book by the Product Operations community since Melissa Perri wrote a chapter on the topic in the “Outcome-Focused Communication” part of her iconic book Escaping the Build Trap.What I liked most about the book is the guiding thread of a hypothetical company (Pipeline 3k) that guides us through the problems and challenges faced by a Product Operations team. In addition to having cases from companies such as Amplitude, athenahealth, Fidelity, Oscar Health and Blake Samic, relying on his experience as current Head of Product Operations at OpenAI and former Global Head of Product Operations at Uber and Stripe.I think this is a must-read for anyone who wants to get closer to or already works in the Product Operations area. The book is a great guide to help you with product structuring challenges! In addition to bringing real cases and lessons learned from people in the area to connect around the world!

This is, as expected, a detailed and practical handbook for defining the purpose of your product operations practice and how to put it into effective practice. Denise and Melissa walk you through the problems Product Ops solves and how to structure your ProdOps team in a way that sets you up to succeed. I can't recommend this book highly enough. If you implement just one thing from here you'll 100x your investment in the book. It's a no brainer.

This book is fantastic. As well as very easy to read, it gives the perfect amount of examples and case studies alongside informative instruction and guidance.Product Operations is “common sense” brought to life and written in large so that product professionals can easily understand how they can improve product delivery in their business.In the two years of being a Product Manager and having read a lot of books, I’d rank this up there as a “must read” alongside the Marty Cagan books.