My chain saw arrived in its storage case with the saw and tools flopping around in the case. Is this the way it’s supposed to be?

My saw arrived with the outer case sealed in plastic and the tools inside sealed in bubble wrap and plastic.

I did not receive the oil in my case

In my package was a very small vial of clear liquid, maybe one ounce, which I assume to be oil. Vegetable oil or chainsaw oil, I don't know which. and I do not understand what oil to use when the vial becomes empty (none is prescribed). Instructions say use vegetable oil if trimming fruit trees, because mineral oil might damage the trees. So I assume vegetable oil is ok and I'll just use that.

How to install the chain?

For details, you can take a look at the video where we demonstrate the process of installing the chain in detail for reference. If there are still questions you can contact us in time.

How long does it take to Charge

I don't know. I used it during the day and charged it over night. The way I was using it I only got about 30 - 45 min use out of it but that was all I could handle.

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🪓 Cut Loose & Stay Sharp — The Mini Chainsaw That Fits in Your Hand and Your Lifestyle!

CORDLESS FREEDOM - Rechargeable 20V lithium battery delivers long runtime and quick charging convenience.
SAFETY FIRST DESIGN - Dual safety lock and trigger system prevent accidental starts, ensuring peace of mind.
ULTRA LIGHT ERGONOMIC - Weighs just 2.5 lbs for effortless one-handed use—perfect for quick garden tasks or pruning.
POWERFUL PRECISION CUTTING - High-quality guide chain with deep quenching for ultra-smooth, fast cuts.
COMPACT CARRY QUICK SETUP - Includes a sleek carrying case with all accessories; assembly in under 60 seconds.

The Saker Mini Chainsaw is a cordless, lightweight powerhouse featuring a 550W pure copper motor and a 20V 1500mAh lithium battery. Designed for effortless one-handed operation, it offers fast, smooth cutting with a high-quality guide chain. Safety locks and a compact carrying case make it ideal for professionals and DIY enthusiasts alike, backed by a 365-day warranty for reliable performance.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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Brand	Saker
Model Number	SK1804DBT02-U
Product Dimensions	11.94 x 35.05 x 18.8 cm; 1.1 kg
Color	blue
Name List for Name Plates	Blue Mini Chainsaw: 2 batteries and 1 chain
Material	PA6-GF30
Wallpaper Pattern	Rechargeable electric mini chainsaw
Power Source	Battery Powered
Voltage	20 Volts
Wattage	550 W
Included Components	Battery, Charger, Guide Bar, Mini Chainsaw, Saw Chain
Are Batteries Included	Yes
Battery Type	Lithium Ion
Item Weight	1.1 Kilograms

Saker Mini Chainsaw Portable Electric Chainsaw Cordless Small Handheld Chainsaw Pruning Shears for Tree Branches, Patio, Garden

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