I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

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Samsonite Freeform Hardside Expandable with Double Spinner Wheels, multicolor (white / gray)

Samsonite Freeform Hardside Expandable with Double Spinner Wheels, multicolor (white / gray)

Product ID: 777790446

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🔄Double spinner wheels for smooth 360° mobility

🔐TSA 3-dial combination lock for secure travel

🧳Lightweight hardshell protection

Description

🧳 Travel smart, move fast, arrive secure.

TRAVEL SECURELY - Integrated TSA-approved 3-dial lock ensures your luggage stays safe and compliant with airport security.
STAND OUT IN STYLE - Sleek multicolor white/gray finish that signals modern sophistication and travel savvy.
ORGANIZED ON THE GO - Cross ribbons, dividers, and multiple pockets keep your belongings perfectly sorted and accessible.
PACK SMART TRAVEL LIGHT - Compact design with expandable capacity to fit all your essentials without the bulk.
EFFORTLESS MANEUVERABILITY - Double spinner wheels glide smoothly in every direction—navigate busy airports like a pro.

The Samsonite Freeform Hardside Expandable Spinner Suitcase combines ultra-lightweight durability with smart packing features, including cross ribbons, dividers, and multi-pockets. Its double spinner wheels offer seamless 360° mobility, while the TSA 3-dial lock ensures security. Designed for the modern traveler who values efficiency, style, and peace of mind.

Specifications

Shell Type	Hard
Material Type	Plastic
Item Weight	8.5 Pounds
Storage Volume	3450 Cubic Inches
Item Dimensions L x W x H	18"L x 11.5"W x 24"H
Size	Checked-Medium 24-Inch
Theme	Modern Travel
Pattern	Solid
Color	White/Grey
Strap Type	Stretchable
Water Resistance Level	Water Resistant
Lock Type	tsa
Capacity	3450 Cubic Inches
Handle Type	Telescopic Extendable Handle
Additional Features	Wheel, Lightweight, Expandable
Wheel Type	Spinner
Number of wheels	4

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