Ultra Dura+ Table Top 1.25L Wet Grinder with Atta Kneader, 110-volt

This is heavy and appears to be well made. The stones turn easily and create a (fairly) smooth paste without creating too much heat. Besides being fun too watch :) it does a good job at grinding. The plastic 'stone cleaning tool' is fairly worthless as it rests on the rim of the bowl and doesn't offer much support. The stones are fairly heavy on their own, so care must be taken not to drop them! We find it easier to remove the stones and just scrape them off with fingers and/or a flexible spatula. Overall, we're well pleased with this wet grinder and would recommend it.

I was hesitant in buying this kind of a large specialty appliance but had been thinking about it for months. I was happy to say that shipment was timely and fast. It was packaged in its original box and then in another 2 more boxes! It came in perfect condition. For years I have used a standard blender to make idli/dosai, vada etc...but this had made a huge difference in the texture of idlis especially. The stone grinding of urad to a fluffy consistency is key to making fluffy idlis...and this rinder did just that. The size is perfect to grind up to 3 cups of soaked rice. I can grind 1 cup of soaked urad nicely (as it increases in volume as it grinds) I was surprised how quiet it was.

Part Deux: The replacementOur bet; to replace versus refund, worked on both counts - Amazon took care of shipping us a replacement pronto and the new product that showed up works as expected!The new one arrived before the UPS guy came to pick up the old one. They did downgrade to USPS for the second shipment - it was an awkward moment when the poor USPS mailwoman lugged the heavy package (poorly packed and damaged box) to the door and asked if we had stones in there - we didn't have the heart to tell her that indeed there were stones in it :-)Barring the damaged outer box, everything else was in good shape and the product was put to good use right away, grinding rice and pulses. We ran it for two batches lasting 45 minutes each. The batter was ground fine, well done and we simply refrigerated the drum with its contents! The dosas and vadas turned out great made and we are happy so far with our investment.So, in summary, Elgi does have a good product here, perhaps they need to tweak their QC process some! More importantly, Amazon backed the customer like they always do and ensured the return, shipping and replacement were pain free and efficient, which helped make the glitch first time around a distant memoryThe first time: Damaged goodsOrdered the Ultra Dura+ after reading all the reviews and hearing good things about it from family and friends. Skeptical about ordering from local retailers selling an item manufactured in India, hence ordered from Amazon for added security. Glad we did, as the package arrived 2 hours ago, opened it as my wife was ready with rice and pulses soaked and ready to go, found loose screws from the swing arm rolling around the box, penny sized ding in the steel drum, plastic around the swing arm fulcrum looked worn, white plastic shoes holding the rotating stones had black residue like they had been extensively used, the stone bottom had a scratch - QC sticker right next to the ding. Ridiculous thing being that the packing was pretty decent - the thermacol holders inside the main box were broken which is about the only negative thing about the packing - the main box was inside a box which was inside the amazon shipping box - seemed to have adequate protection, so it had to be damaged at the point of assembly. Either way, quite ridiculous for a $250 item to have such damage out of the box, severely damages reputation. We have decided to ask for a replacement instead of a refund as the product from what we have heard/read is good and this could be one-off situation. We have left calls for Gandhi appliances in Illinois (sticker on warranty card), Innoconcept in Georgia (USA service center) and at Elgi (manufacturers) in India - will provide further reviews based on level of customer service and quality of replacement product.

Grinds well. Usually use for making dosa batter. Easy to use and clean. Not too heavy. Sturdy. The plug works well with US system. Very handy and enjoy using it. Got delivered on time

It does what it was intended to do. I thought the nice even and fine grinding of the rice and grain in a reasonable amount of time to be of value. I have seen some comments made by people that have tried using it other than its intended use, which were remarked to be not good, I have not tried to utilize it in this way so I can't comment to how well it works for these uses, but I can say that it preforms wonderfully for its intended use. The machine seems to be well built to give it long life. I have used it several times now and it has not disappointed me yet.

Table top wet grinder is awesome and very easy to use. Makes perfect batter for idli, dosa and you will be thrilled with the softness and quality. Definitely recommend this for every family ! Be extra careful while handling the stones as they are core part of this product and if stone edges are damaged, you will be in trouble:-)Shipping Packaging was great. See pic attached.

I've bought this online more than 15 years ago. don't even remember from which web site i used.Still working. The steel drum stone and rollers came soo smooth, it was taking too long to grind the dough.I brought the rollers separately from India 5 years ago and changed them. that improved performance again.